Privacy Policy

HoloMoves B.V. respects the privacy of its Players and Care Professionals, in particular their rights in relation to the automated processing of personal data. Therefore, we have established and implemented a policy that provides full transparency to our customers regarding the processing of personal data, its purpose and the possibilities to exercise your legal rights in the best possible way. If you would like additional information on the protection of personal data, please visit the website of the Personal Data Authority: https://autoriteitpersoonsgegevens.nl/nl

Article 1 – Legal definition

Controller of Personal Data Processing (hereinafter “Controller”): HoloMoves B.V., located at Europalaan 93, 3526KP Utrecht, the Netherlands. Chamber of Commerce number: 74067362.

Article 2 – The processing of personal data

1. Personal data is any information about an identified or identifiable natural person (“data subject”).

2. An identifiable natural person is someone who can be directly or indirectly identified, in particular by means of an identifier such as a name, identification number, location data, an online identifier or one or more elements characterizing that person’s physical, physiological, genetic, mental, economic, cultural or social identity.

3. We process the following categories of personal data from players of the games:

• Movements during practice games
• Game progress, achievements and highest scores achieved
• Physical condition as specified by the player in certain games

Article 3 – Purpose of processing

We do not collect your personal data without a purpose. Your data is processed for:

• Analyzing the player’s progress during rehabilitation
• Providing an optimal gaming experience to the player and continuously improving it

Article 4 – Registration of personal data

Your personal data will be recorded in an (electronic) register.

Article 5 – Your rights regarding information

1. Pursuant to Article 13(2)(b) AVG, every data subject has the right to information about, and access to, rectification, deletion and restriction of the processing of their personal data, as well as the right to object to processing and the right to data portability.
2. You can exercise these rights by contacting us at: info@holomoves.nl
3. Each application must be accompanied by a copy of a valid ID, showing your signature and the address where we can reach you.
4. You will receive a response from us within one month of submitting the request.
5. Depending on the complexity and number of requests, this deadline may be extended to two months.

Article 6 – Legal obligations

In case of violation of any laws or regulations in which a visitor is suspected, and in which the authorities request the personal data collected by the controller, it will be provided to them after an explicit and reasoned request by those authorities. From that moment, such personal data will no longer be subject to the protection of this privacy statement.

Article 7 – Commercial purposes

Your personal data will not be used for commercial purposes by our partners.

Article 8 – Retention period

The data collected are used and retained for the legally defined period.

Article 9 – Applicable law

These terms and conditions are governed by Dutch law. The court in the district where the controller is located has exclusive jurisdiction in disputes concerning these terms and conditions, unless a statutory exception applies.

Article 10 – Contact

For requests, questions, product information or more information, please contact: info@holomoves.nl